Feature
Department routing
Every question goes to exactly one department, chosen before any document text reaches the model.
The first step of every turn is routing: a small, fast model reads your message and picks the department that should answer.
Routing happens before retrieval on purpose. Text inside an uploaded document never reaches the model that makes the choice, so a document cannot steer which specialist answers.
More features
All features →- 01
Departments and charters
Eight fixed departments per organization, each with a charter you write and a specialist that answers for it.
- 02
Conversations in the dashboard
Talk to your departments from the web dashboard, with replies streamed as they are written.
- 03
Channels
Ask from Slack, Discord, Telegram or Google Chat and get the same answer the dashboard would give.